Art. 11 – Withdrawal

1. In accordance with the legal provisions in force, the purchaser has the right to withdraw from the purchase without penalty and without specifying the reason, within the period of 14 days in accordance with Article 57 of Legislative Decree 206/2005 starting from the date of receipt of the

products.

2. In the case of multiple purchases made by the purchaser in one order and delivered separately, the 30-day period starts from the date of receipt

Of the last product.

3. The user who intends to exercise the right of withdrawal must notify Shop on line by means of an explicit declaration, which may be transmitted by means of 5/7registered letter with return receipt to the address:

Riondet sas di Udali Ivano & C

SS Piccolo San Bernardo, 4 – 11016 La Thuile (AO)

4. The purchaser shall also exercise the right of withdrawal by sending any explicit statement containing the decision to withdraw from the contract or alternatively transmit the model withdrawal form, set out in Annex I, Part B, Legislative Decree 21/2014 which is not mandatory.

5. The goods should be returned to:

Riondet sas di Udali Ivano & C

SS Piccolo San Bernardo, 4 – 11016 La Thuile (AO)

6. The goods must be returned intact, in the original packaging, complete in all its parts and complete with the attached tax documentation. Without prejudice to the right to verify compliance with the above, the site will refund the amount of the products subject to withdrawal within a maximum period of 14 days any shipping costs incurred by the user.

7. Costs incurred in returning the goods will be borne by the user.

8. As provided for in Article 56 paragraph 3 of Legislative Decree 206/2005, as amended by Legislative Decree 21/2014, the site may suspend the refund until receipt of the goods or until the buyer has demonstrated that he has returned the goods.

9. The right of withdrawal will not apply in case the services and products of Shop on line are included in the categories of Article 59 of Legislative Decree 206/2005.

10. The site will make the refund using the same means of payment chosen by the buyer at the time of purchase. In the case of payment made by bank transfer, and if the user intends to exercise his right of withdrawal, he must provide the bank details: IBAN, SWIFT and BIC necessary to make the refund.